Business & Staff Development
Tools and training you help you succeed
Running a successful business requires more than marketing support. Once you have established a strong and recognizable brand, it is important that your entire staff be able to properly represent your practice or company and provide patients or customers with the level of service they expect, whether in-person, on the phone or via email or text. We offer business and staff development training to help improve your business in critical areas.
An objective analysis of your business and how to make it more successful
Ask yourself these following questions:
- Is your business structured for success and nimble enough to change with a shifting landscape?
- Are there roadblocks in the way of growth?
- Are your products and services in line with what your patients or customers want?
- Are you promoting what is most profitable or are you in the dark about revenue generation?
We can discover and analyze the answers to these questions and recommend ways to upgrade, rethink and change what is not in your best interest.
We can give you an educated “fly on the wall” perspective about what’s working and where we can strengthen your business.
Get hands-on training with on-site staff development courses.
As part of our internal marketing staff development, we provide hands-on training at the practice level to increase the sales abilities of your staff. This is one of the most critical factors in achieving success. What you want is a staff that can turn a caller into a patient who sets an appointment and keeps it.
Here are some of the training sessions we offer:
- Emails that Work (Series Part 1)
- Phone Calls that Work (Series Part 2)
- Consultations that Work (Series Part 3)
- How to Incorporate New Trends into Your Office
- How to Hold Successful Events
- Marketing & Strategy Planning